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On 2/2/2012 I ordered a pair of glasses, frames and lenses, from Go-Optic. Having ordered from them twice in the past, with satisfactory service, I had every reason to believe that this experience would be the same. Not so. Prior to placing my order online, I spoke...
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#301568
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I have contacted customer service in regard to my lenses being tinted when i did not order tints. Her explanation was driver optics are already tinted and she will only issue 50 % refund. I REFUSE TO SIMPLY ACCEPT THAT. Your web site did not mention any thing about...
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Anonymous
kate

I wish I\'d seen this sooner.. I ordered a new pair or RayBan glasses (with which I\'m very familiar through owning many pairs) and GoOptic sent a pathetic excuse for knock-of...

Anonymous
jd

DO NOT BUY FROM THIS COMPANY. IT IS A SCAM. RAYBAN GLASSES ARE FAKE! After finding this out I tried to return them and they charge a 15% restocking fee and the lenses are not ...

#289052
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This is the all time worst company I have ever dealt with! They are scamming people! They messed up my prescription so badly my Dr.s office was amazed! They said DO NOT wear these glasses! I sent them back and Go Optic wants ME to pay for their mistake! So many...
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#239222
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Like others, this company completely scammed me, they never sent the demo lenses then refused to return them as they said I didnt include them in the return. When I called they said they would speak to a supervisor and call me back, instead they sent the return back to...
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Anonymous
***fused ***sumer

I\'m sorry, you said they sent back the glasses? What did they steal if you have the product you paid for?

#238875
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GoOptic - Go-Optic - A Fraudulent Company
GoOptic - Go-Optic - A Fraudulent Company
GoOptic - Go-Optic - A Fraudulent Company
In February of this year my retina detached, causing the vision in my left eye to require a much stronger prescription. I was unable to wear my contacts and thus needed prescription sunglasses. Go-Optic seemed to have a nice selection and unfortunately I did not read...
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Anonymous
TimTom

What a dreadful company! I waited FOUR MONTHS phoned the unhappy unhelpful help desk lots of times - nightmare! It was just really sad to hear how truly brow beaten their ...

Anonymous
Krikor

Truly one of the worst companies I have ever dealt with. No wonder they have an F rating from the Better Business Bureau and there are hundreds of complaints about them online...

#231344
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i am such a *** !! i placed an order just a minute before I was saw this valuable comment... THIS SITE 'GO-OPTIC.COM !!! DO NOT BUY FROM THEM!!! I order about $400 sunglasses...i pay by credit card and they said my card has a problem...so they hold my order on HOLD...
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#230083
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I ordered and received 3 pairs of sunglasses from go optic but one of the pairs had a broken arm. I returned the faulty sunglasses to them at considerable cost (Australia). They emailed me and claimed that there was evidence I had used a pair of pliers on the brand new...
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#225152
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I ordered and received 3 pairs of sunglasses from go optic but one of the pairs had a broken arm. I returned the faulty sunglasses to them at considerable cost (Australia). They emailed me and claimed that there was evidence I had used a pair of pliers on the brand new...
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Anonymous
cayou

Hi, I have received a pair of sunglasses 3 weeks ago and despite SEVERAL mails to simply ask them for the address to return the glasses but no answer , or wrong answer til now...

#225150
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The customer service here is horrendous. I ordered sunglasses for $130. I did not get any order confirmation or anything from them. 2 weeks later they arrived and did not look good on me (obviously not the fault of Go-Optic). I called customer service, waited 20...
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#191660
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Not only were my glasses nothing like another pair I bought in a different color, they screwed up the prescription and told me it was fine! My eye Dr. confirmed it was wrong, and they would not let me return them. I dont think they frames were even real, or they were...
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Anonymous
kate

I wish I\'d seen this sooner.. I ordered a new pair of RayBan glasses (with which I\'m very familiar through owning many pairs) and GoOptic sent a pathetic excuse for knock-of...

Anonymous
StarMac

Wow! I didn\'t have a problem as matter of fact..my frame were 100.00 less than the local Opitical Store...only took 5 days to recd. I purchased jones of New York frame only

#151929
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