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B E W A R E ! ! ! This is the WORST company which I have EVER dealt with. It takes them 3 weeks to do anything: I ordered my glasses, and the wrong frames arrived 3 weeks later. I had to send them back at MY expense. Another pair arrived about 3 weeks after they...
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#348301
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I was quite please at first to have found an online optical store with the exact frames I wanted and for such a great price! Ordering was a breeze and I received my glasses in the mail 10 days later. When I opened the box, I immediately tried them on. I could see...
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#333304
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Returned a damaged frame only to be denied of the restocking fee because they claimed that the frame was not damaged upon inspection!!!! Definitely not true. I was also promised a price match before I placed my order but that did not happen 2 weeks after I placed my...
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#314890
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Tried to submit an order for Frames online and upon submission the checkout indicated that I would be receiving 2 pairs of frames when I only ordered one. I proceeded to call go optic customer service minutes after online checkout. I was informed that my order did...
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#305339
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On 2/2/2012 I ordered a pair of glasses, frames and lenses, from Go-Optic. Having ordered from them twice in the past, with satisfactory service, I had every reason to believe that this experience would be the same. Not so. Prior to placing my order online, I spoke...
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#301568
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I have contacted customer service in regard to my lenses being tinted when i did not order tints. Her explanation was driver optics are already tinted and she will only issue 50 % refund. I REFUSE TO SIMPLY ACCEPT THAT. Your web site did not mention any thing about...
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Anonymous
kate

I wish I\'d seen this sooner.. I ordered a new pair or RayBan glasses (with which I\'m very familiar through owning many pairs) and GoOptic sent a pathetic excuse for knock-of...

Anonymous
jd

DO NOT BUY FROM THIS COMPANY. IT IS A SCAM. RAYBAN GLASSES ARE FAKE! After finding this out I tried to return them and they charge a 15% restocking fee and the lenses are not ...

#289052
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This is the all time worst company I have ever dealt with! They are scamming people! They messed up my prescription so badly my Dr.s office was amazed! They said DO NOT wear these glasses! I sent them back and Go Optic wants ME to pay for their mistake! So many...
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#239222
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Like others, this company completely scammed me, they never sent the demo lenses then refused to return them as they said I didnt include them in the return. When I called they said they would speak to a supervisor and call me back, instead they sent the return back to...
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Anonymous
***fused ***sumer

I\'m sorry, you said they sent back the glasses? What did they steal if you have the product you paid for?

#238875
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GoOptic - Go-Optic - A Fraudulent Company
GoOptic - Go-Optic - A Fraudulent Company
GoOptic - Go-Optic - A Fraudulent Company
In February of this year my retina detached, causing the vision in my left eye to require a much stronger prescription. I was unable to wear my contacts and thus needed prescription sunglasses. Go-Optic seemed to have a nice selection and unfortunately I did not read...
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Anonymous
TimTom

What a dreadful company! I waited FOUR MONTHS phoned the unhappy unhelpful help desk lots of times - nightmare! It was just really sad to hear how truly brow beaten their ...

Anonymous
Krikor

Truly one of the worst companies I have ever dealt with. No wonder they have an F rating from the Better Business Bureau and there are hundreds of complaints about them online...

#231344
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i am such a *** !! i placed an order just a minute before I was saw this valuable comment... THIS SITE 'GO-OPTIC.COM !!! DO NOT BUY FROM THEM!!! I order about $400 sunglasses...i pay by credit card and they said my card has a problem...so they hold my order on HOLD...
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#230083
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