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I ordered a pair of glasses with fancy lenses on April 24th. I double checked with them online to make sure everything was in stock before I ordered, and they said the glasses would ship out the latest by May 2nd. The glasses didn't ship out until May 15th. When they...
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Anonymous
Cayou

hi,i want to return my sunglasses to them .but i don't know to which address ?? can you help me , i didn't find it on the website , there IS an address on the website somewher...

#498758
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I'm in Canada, and I found a pair of frames that I LOVED, but at the time they were overpriced. I found Go-Optic and found the same frames for a fraction of the cost. I thought it was a bargain. Not only that, but I have family down in Phoenix so I thought I would...
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#406447
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they have professional looking web site... more like professional scam artists or just a bunch of incompetent employees. placed an order april 6; then had to e-mail them my doctor's lenses prescription. ok, that's fine. I made a call to their customer service april 11...
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#403927
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BE CAREFUL! For a beautiful site with a large selection of frames and lenses are hidden crooks! 30.12.12 - ordered glasses for $208.95 with EMS express delivery. 05.01.13 - received confirmation: "Your Order [858K81304246-984Y] was Sent on 1/4/2013. The Shipping...
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#393480
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Ugh. GoOptic. I am so frustrated with them and completely dissapointed with their customer service, and lens department. I ordered a pair of glasses with lenses from them and it took WAY longer to arrive than expected. Then, when I wore the glasses, there was this...
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#366814
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Worst service I have ever experiences in a retail establishment. Be warned: Do not purchase from them. They charged me even though the item wasn't in stock. I waited a week and the item didn't even arrive at their facility. I was not informed that there wold be...
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#365661
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B E W A R E ! ! ! This is the WORST company which I have EVER dealt with. It takes them 3 weeks to do anything: I ordered my glasses, and the wrong frames arrived 3 weeks later. I had to send them back at MY expense. Another pair arrived about 3 weeks after they...
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#348301
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I was quite please at first to have found an online optical store with the exact frames I wanted and for such a great price! Ordering was a breeze and I received my glasses in the mail 10 days later. When I opened the box, I immediately tried them on. I could see...
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#333304
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Returned a damaged frame only to be denied of the restocking fee because they claimed that the frame was not damaged upon inspection!!!! Definitely not true. I was also promised a price match before I placed my order but that did not happen 2 weeks after I placed my...
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#314890
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Tried to submit an order for Frames online and upon submission the checkout indicated that I would be receiving 2 pairs of frames when I only ordered one. I proceeded to call go optic customer service minutes after online checkout. I was informed that my order did...
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#305339
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